Returns/Exchange Policy

Returns/Exchange Policy

General Terms

Please contact us by e-mail or phone prior to shipping goods back to us.

• Gravity Sports offers a 14-day refund and a 21-day exchange opportunity for most merchandise purchased.
• All items considered for exchange or refund must be returned in "as new" condition, complete with all packaging materials. After 21 days all merchandise is considered used and may be considered for trade-in purposes only.
• Your shipment should be checked upon receipt. Any shortage or damage should be reported within 10 days.
• The original receipt must accompany all merchandise to be considered for adjustment and warranty claims. All returns are subject to inspection and Gravity Sports reserves the right to refuse any merchandise.
• Shipping, duty, brokerage and insurance charges are non-refundable; however, we will refund your original shipping cost if the return is a result of our error.
• Gravity Sports gift cards cannot be redeemed for cash.

Gravity Sports Return Policy for 2010 Holiday Season

Gravity Sports will extend Holiday Purchase refunds and exchanges until end of business day, Saturday, January 8th, 2011.
We will not except refunds or exchanges on Boxing Day, Sunday, December 26th, 2010.

Shipping Address:

The shipping address for returned items is:

Fly Gravity Sports Inc. - Returns
40 Hattie Court
Keswick, ON
Canada, L4P 3Z8